Benefits of a Hosted PBX What & who makes us tick!
The Benefits of a Hosted PBX
An externally-hosted PBX system has several advantages over the traditional method of installing hardware for your PBX system directly on the office premises (premise-based hosting). An externally-hosted PBX costs less to set up, there are no equipment maintenance costs and the system can be expanded easily so it grows in conjunction with your business. Also, many hosted PBX systems provide an enhanced array of services and features not found in premise-based PPX systems.
Transparent Communication: At the Office or On the Road
The Vox-Link PBX system provides the flexibility your business needs to maintain its competitive edge. Regardless of whether they’re working in the office, at home, in a remote location, or on the road – your employees are always connected with colleagues and clients.
- Our virtual office phone system gives your employee the opportunity to work from anywhere, easily, efficiently and without compromising productivity.
- Easily swap and transfer outgoing and incoming calls with just one click, regardless of whether they come from mobile phones or landlines.
- User settings, greetings and voicemail messages can be customized for each extension.
- Receive messages by phone, email, or text.
Depending on the plan you choose, our Hosted PBX system allows you to have up to a certain number of extensions. Each extension can be programmed with its own unique settings which manage the way calls and messages are routed through the system. All extensions have their own private address book. Greetings and voicemail messages can be customized to suit individual needs. And the Vox-Link PBX system provides the flexibility of routing messages through the user’s preferred medium: email, text messages, or voice recording. Messages can be sent to a landline, cell, computer, or tablet running a “softphone” program such as X-Lite, Zoiper,and Jitsi.
Popular FeaturesAdvanced features include: Conferencing, intercom, paging group, ring group, music on hold, caller blacklist, auto attendant, call recording, automatic day/night mode, interactive voice response (IVR), queues, voicemail, call transfer, and many more.
Experienced Staff and Local SupportVox-Link's in-house IT Professional and support staff members are experts in the latest telecom technology and how it can best serve you and your business. They will answer any questions you might have regarding our line of PBX solutions and are ready to provide helpful guidance and expertise as you decide which features are best suited to the needs of your organization.
Hassle-Free SetupVox-Link's Hosted PBX is for people and organizations who appreciate the benefits of VoIP technology but can do without the hassle of setting it up. All setup and other support functions are done on our servers, without causing the slightest inconvenience to employees or callers.
We Take Care of MaintenanceWith Vox-Link’s Hosted PBX system, there’s no need to worry about hefty equipment maintenance costs, nor do you need to be a VoIP or telecom expert to maintain the system. You simply pay a monthly service provider fee and we’ll take care of the rest.
Stability and ReliabilityOur carrier-class switches are housed in a number of specialized data centers, each equipped with multiple power and telecom sources. All Vox-Link systems are configured with backup servers (a fully redundant data center design) to ensure that your calls remain unaffected, even in a worse-case scenario.
Ease of UseThe day-to-day management of a Hosted PBX system is a lot easier than that of traditional on-premises PBX systems. No specialized experience or technical skills are necessary to program the Vox-Link system and it’s easy to configure it based on each extension’s individual needs. Our intuitive web interface allows any authorized user to monitor, configure, and adapt the service to their own special requirements from any place and at any time.