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Benefits of a Hosted PBX What & who makes us tick!

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    Look and Sound More Professional

    Vox-Link Offers More Features, Flexibility, and Power

    Forward Calls to Any Landline or Mobile Number

    Work from Anywhere and Never Miss a Call

    No Hardware to Maintain or Upgrade

The Benefits of a Hosted PBX

An externally-hosted PBX system has several advantages over the traditional method of installing hardware for your PBX system directly on the office premises (premise-based hosting). An externally-hosted PBX costs less to set up, there are no equipment maintenance costs and the system can be expanded easily so it grows in conjunction with your business. Also, many hosted PBX systems provide an enhanced array of services and features not found in premise-based PPX systems.

Transparent Communication: At the Office or On the Road

The Vox-Link PBX system provides the flexibility your business needs to maintain its competitive edge. Regardless of whether they’re working in the office, at home, in a remote location, or on the road – your employees are always connected with colleagues and clients.

Key Points
  • Our virtual office phone system gives your employee the opportunity to work from anywhere, easily, efficiently and without compromising productivity.
  • Easily swap and transfer outgoing and incoming calls with just one click, regardless of whether they come from mobile phones or landlines.
  • User settings, greetings and voicemail messages can be customized for each extension.
  • Receive messages by phone, email, or text.

Depending on the plan you choose, our Hosted PBX system allows you to have up to a certain number of extensions. Each extension can be programmed with its own unique settings which manage the way calls and messages are routed through the system. All extensions have their own private address book. Greetings and voicemail messages can be customized to suit individual needs. And the Vox-Link PBX system provides the flexibility of routing messages through the user’s preferred medium: email, text messages, or voice recording. Messages can be sent to a landline, cell, computer, or tablet running a “softphone” program such as X-Lite, Zoiper,and Jitsi.

By subscribing to the Vox-Link Hosted PBX service, there is no need to purchase dedicated telephone equipment, expensive customer premise equipment (CPE) or software installation and configuration services up front, before you can even use the system. The initial purchase cost, installation and configuration are calculated in the monthly service provider fee.
A Hosted PBX system is more cost-effective than a traditional PBX system over the long run because there is no equipment to maintain, support or even replace as it eventually becomes outdated or obsolete. You will never need to upgrade your software, worry about expensive equipment repairs or suffer any down-time because of power outages or system updates. The cost of all system maintenance and equipment upgrades is incorporated into the monthly service provider fee.
Traditional on-premises phone systems are limited to a fixed number of lines and / or users. If your business grows faster than predicted, updating your phone network can be a very expensive proposition. Not so with Vox-Link! Simply place an order for the features and the number of phone extensions you need right now to handle current volume. Then, as your business grows, you can easily add more lines and extensions with nothing more than a quick call to Vox-Link customer support.
Your employees - whether they are physically located at your central office, a home office, a branch office, or on the road - can all be reached through the Central business Number.
With a Hosted PBX system, you can create a virtual office or maintain a presence in cities where your company has no physical location by simply getting a local virtual number.
With a Hosted PBX system, your small business can enjoy all the advantages of an advanced telecommunications system at a reasonable monthly rate.
Install the Vox-Link Hosted PBX solution and your system will be up and running within a few hours. Setting up a traditional, premise-based telephone system could take days.

Other Benefits

  • Popular Features

    Advanced features include: Conferencing, intercom, paging group, ring group, music on hold, caller blacklist, auto attendant, call recording, automatic day/night mode, interactive voice response (IVR), queues, voicemail, call transfer, and many more.
  • Experienced Staff and Local Support

    Vox-Link's in-house IT Professional and support staff members are experts in the latest telecom technology and how it can best serve you and your business. They will answer any questions you might have regarding our line of PBX solutions and are ready to provide helpful guidance and expertise as you decide which features are best suited to the needs of your organization.
  • Hassle-Free Setup

    Vox-Link's Hosted PBX is for people and organizations who appreciate the benefits of VoIP technology but can do without the hassle of setting it up. All setup and other support functions are done on our servers, without causing the slightest inconvenience to employees or callers.
  • We Take Care of Maintenance

    With Vox-Link’s Hosted PBX system, there’s no need to worry about hefty equipment maintenance costs, nor do you need to be a VoIP or telecom expert to maintain the system. You simply pay a monthly service provider fee and we’ll take care of the rest.
  • Stability and Reliability

    Our carrier-class switches are housed in a number of specialized data centers, each equipped with multiple power and telecom sources. All Vox-Link systems are configured with backup servers (a fully redundant data center design) to ensure that your calls remain unaffected, even in a worse-case scenario.
  • Ease of Use

    The day-to-day management of a Hosted PBX system is a lot easier than that of traditional on-premises PBX systems. No specialized experience or technical skills are necessary to program the Vox-Link system and it’s easy to configure it based on each extension’s individual needs. Our intuitive web interface allows any authorized user to monitor, configure, and adapt the service to their own special requirements from any place and at any time.

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